Any parent will know this problem. It’s no good telling your children not to get scraped knees – it is going to happen. The same is true of data breaches. There are so many ways in which your company could lose data that it’s not possible to prevent it. The important thing from the information commissioner’s point of view is what happens next. Those organisations who have already been fined for data breaches are penalised not because they fell victims to criminals but because their precautions were not up to scratch or they failed to act promptly. If a breach does occur, the ICO will consider your reaction when deciding what action to take. This is why our breach investigation and management tool can be so useful. It integrates neatly into your organisation and, if a breach does occur, uses previously defined templates to inform customers and the authorities. It’s in line with all the strictest regulatory requirements and will put you in the best position possible to deal with a problem when it occurs.
